Agencies and smart city consultants are increasingly expected to deliver fully integrated digital platforms for governments and municipalities—often within tight budgets and timelines. Yet building secure, compliant, and scalable payment capabilities in-house can slow down delivery, limit flexibility, or introduce regulatory risks.
A Caribbean-based digital agency working on multiple municipal citizen portals partnered with ISG to offer secure, embedded payments for permit fees, registrations, and service charges. Their goal was to deliver faster go-lives, reduce custom development work, and position themselves as full-suite digital transformation partners.
ISG enabled the agency to integrate Infini Pay directly into their white-label portal framework. The setup included:
• Plug-and-play API for quick backend integration
• Templated frontend components for seamless payment UI embedding
• White-label branding, allowing the agency to fully align the payment experience with each client’s visual identity and user journey
• Support documentation and testing environment to streamline onboarding
The results were transformative for the agency’s business model:
• 35% increase in deal close rate, as clients were attracted to a full-service portal offering with built-in payment capability
• 60% reduction in development time, freeing up dev teams to focus on other custom features
• Positioned the agency as a one-stop partner for Smart City initiatives, increasing project size and retention
Infini Pay allowed this digital agency to go beyond basic design and portal development, helping them step into high-trust government projects with scalable, reliable, and brandable payment infrastructure. For agencies and consultants seeking to lead in the Smart City space, Infini Pay offers the credibility and efficiency they need to grow.
Our team will guide you from setup to success, with the flexibility to fit your goals. Need a tailored plan or pricing?