POS Distributors & System Integrators

Adding value to every terminal with plug-and-play payment capabilities

The Challenge

Distributors and system integrators in the Caribbean face increasing pressure to offer more than just hardware—they must deliver full solutions that create ongoing client value. However, building or sourcing reliable, PCI-compliant payment modules often slows time-to-market or increases post-sale complexity. Clients expect more functionality at the point of sale, without complicated onboarding or third-party dependencies.

The Opportunity

A leading POS distributor working across multiple islands partnered with ISG to bundle Infini Pay into its touch-screen terminal offerings. The objective was to deliver a fully integrated payment experience from day one, speeding up sales cycles, reducing support friction, and boosting perceived value among retail buyers.

The ISG Solution

ISG provided a ready-to-deploy Infini Pay SDK, purpose-built for seamless integration with POS terminals. The implementation included:
• A certified SDK with API documentation and access to a test environment for rapid QA
• A pre-configured, white-labeled Infini Pay UI, allowing for faster deployments with minimal customization
• Sales enablement materials, technical onboarding sessions, and post-sale support aligned to distributor workflows
• Reporting dashboards for end clients and reseller tier support escalation to ISG

Delivered Value

The partnership delivered measurable improvements to both sales performance and customer satisfaction:
• 30% increase in attach rate for hardware bundles featuring Infini Pay
• Lowered onboarding time and support costs, thanks to pre-tested, UI-ready software packages
• Enabled system integrators to deliver “Day One” payment functionality, improving conversion with retail and QSR clients

Why It Matters

For POS distributors and integration firms looking to differentiate in a competitive market, Infini Pay offers more than payment—it’s a complete platform extension. With fast deployment, regional support, and reseller tools built in, ISG empowers partners to go beyond hardware and deliver real, repeatable value to their clients.